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MARTA

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Service Alerts
30Bus Alerts
  • 1 Cenennial Oly. Park/Coronet Way
    Route 1: NB trips from West End are canceled at 11:40 AM,1:00 PM, and 2:40 PM. Route 1: SB trips from Marietta Blvd & Moores Mill are canceled at 12:13 PM, 1:33 PM, 2:53 PM.
    Expire at: 12/11/2023 03:25 PM
  • 5 Piedmont Road / Sandy Springs
    Route 5: NB trips from Lindbergh Center are canceled at 1:55PM, 3:45PM, and 6:00PM. Route 5: SB trips from Dunwoody are canceled at 2:45PM, 4:50PM, and 7:05PM.
    Expire at: 12/11/2023 07:47 PM
  • 5 Piedmont Road / Sandy Springs
    Route 5: NB trips from Lindbergh Center are canceled at 11:55AM, 1:35PM, 3:30PM, and 5:45PM. Route 5: SB trips from Dunwoody are canceled at 12:45PM, 2:25PM, 4:35PM, and 6:50PM.
    Expire at: 12/11/2023 07:39 PM
  • 6 Emory
    Route 6: NB trip from Clifton Rd & Fishburne Dr are canceled at 3:42 PM, 5:03 PM and 6:24 PM.
    Expire at: 12/11/2023 06:44 PM
  • 8 North Druid Hills Road
    Route 8: NB trips from Kensington are canceled at 4:05 PM, 6:30 PM, 8:30 PM and 10:30 PM. Route 8: SB trips from Brookhaven are canceled at 5:00 PM, 7:25 PM, 9:25 PM and 11:25 PM.
    Expire at: 12/12/2023 12:09 AM
  • 8 North Druid Hills Road
    Route 8: NB trip from Kensington is canceled at 6:45 PM.
    Expire at: 12/11/2023 07:27 PM
  • 12 Howell Mill Road/Cumberland
    Route 12: NB trips from Midtown are canceled at 1:00 PM, 3:00 PM and 5:20 PM. Route 12: SB trips from Cumberland Transfer Center are canceled at 2:01 PM, 4:13 PM and 6:41 PM.
    Expire at: 12/11/2023 07:25 PM
  • 14 14th Street/Blandtown
    Route 14: EB trips from Marietta Blvd & Moores Mill are canceled at 5:25AM, 6:40AM, 8:00AM, 9:22AM, 10:42AM, 12:02PM, 1:22PM, and 2:42PM. Route 14: WB trips from Midtown are canceled at 6:05AM, 7:25AM, 8:45AM, 10:05AM, 11:25AM, 12:45PM, and 2:05PM.
    Expire at: 12/11/2023 03:10 PM
  • 15 South Dekalb/Candler Road
    Route 15: SB trip from Decatur is canceled at 1:00 PM. Route 15: NB trip from Bouldercrest & Panthersville Rds is canceled at 2:06 PM.
    Expire at: 12/11/2023 02:45 PM
  • 40 Peachtree Street/Downtown
    Route 40: SB trips from Arts Center are canceled at 6:40 Am, 8:10 AM, 9:40 AM, 11:10 AM, 12:40 PM, 2:10 PM and 3:40 PM. Route 40: NB trips from West End are canceled at 7:20 AM, 8:50 AM, 10:20 AM, 11:50 AM, 1:20 PM and 2:50 PM.
    Expire at: 12/11/2023 04:16 PM
  • 50 Donald E Hollowell Pkwy.
    Route 50: EB trip from Bankhead Station is canceled at 12:42PM Route 50: WB trip from Bankhead Station is canceled at 11:57AM, Route 50: WB trip from North Ave is canceled at 1:10PM. Route 50: EB trip from UPS Distribution Center is canceled at 12:21PM.
    Expire at: 12/13/2023 01:41 PM
  • 74 Flat Shoals
    Route 74: WB trips from Rainbow Way & Candler Rd are canceled at 3:00 PM and 4:30 PM. Route 74: EB trips from Inman Park are canceled at 2:00 PM and 3:50 PM.
    Expire at: 12/11/2023 05:05 PM
  • 82 Camp Creek/Welcome All
    Route 82: WB trip from College Park is canceled at 6:20 PM. Route 82: EB trip from Derrick Ind Pkwy @ Walmart Dist is canceled at 7:18 PM.
    Expire at: 12/29/2023 08:05 PM
  • 89 Flat Shoals Road/Scofield Raod
    Route 89: SB trips from College Park are canceled at 5:30AM, 7:15AM, 9:00AM, 10:35AM, 12:15PM, and 1:55PM. Route 89: NB trips from Lancaster Ln & Shannon Pkwy are canceled at 6:24AM, 9:41AM, and 1:01PM. Route 89: NB trips from SRTA Riverdale Park & Ride are canceled at 4:42AM, 8:07AM, 11:19AM, and 2:39PM.
    Expire at: 12/11/2023 03:20 PM
  • 95 Metropolitan Pkwy/Hapeville
    Route 95: NB trips from King Arnold St & Claire Dr. are canceled at 5:40AM, 6:53AM, and 8:08AM. Route 95: SB trips from West End are canceled at 6:15AM, 7:30AM, and 8:45AM.
    Expire at: 12/12/2023 09:17 AM
  • 95 Metropolitan Pkwy/Hapeville
    Route 95: NB trips from King Arnold St & Claire Dr are canceled at 2:55 PM., and 4:10 PM. Route 95: SB trips from West End are canceled at 3:30 PM., and 4:45 PM.
    Expire at: 12/11/2023 05:18 PM
  • 107 Glenwood Road
    Route 107: EB trip from Georgia State is canceled at 6:35 PM. Route 107: WB trip from Indian Creek is canceled at 5:15 PM.
    Expire at: 12/11/2023 07:28 PM
  • 110 Peachtree St/The Peach
    Route 110: NB trips from Arts Center are canceled at 12:55 PM, 2:35 PM and 4:40 PM. Route 110: SB trips from Brookhaven are canceled at 12:00 PM, 1:40 PM, 3:35 PM and 5:50 PM.
    Expire at: 12/11/2023 06:35 PM
  • 110 Peachtree St/The Peach
    Route 110: NB trips from Arts Center are canceled at 12:35 PM, 2:15 PM, 4:25 PM and 6:40 PM. Route 110: SB trips from Brookhaven are canceled at 1:20 PM, 3:20 PM and 5:25 PM.
    Expire at: 12/11/2023 07:12 PM
  • 114 Columbia Drive
    Route 114: NB trips from GSU Perimeter College Decatur are canceled at 3:06 PM, 4:26 PM and 5:46 PM. Route 114: SB trips from Avondale are canceled at 2:30 PM, 3:50 PM, 5:10 PM and 6:30 PM.
    Expire at: 12/11/2023 07:02 PM
  • 115 Covington Highway/South Hairston Rd.
    Route 115: WB trip from Mall at Stonecrest is canceled at 2:33 PM. Route 115: WB trip from Covington Hwy & Chupp Rd is canceled at 2:45 PM.
    Expire at: 12/11/2023 03:20 PM
  • 115 Covington Highway/South Hairston Rd.
    Route 115: EB trips from Kensington are canceled at 8:00 PM and 1:30 PM. Route 115: WB trip from Mall at Stonecrest is canceled at 10:34 PM.
    Expire at: 12/12/2023 12:10 AM
  • 116 Redan Road/Stonecrest
    Route 116: EB trips from Indian Creek are canceled at 3:30 PM, 5:00 PM, 6:30 PM and 9:45 PM. Route 116: WB trip from Mall at Stonecrest is canceled at 8:57 PM.
    Expire at: 12/11/2023 10:22 PM
  • 126 Chamblee/Northlake
    Route 126: EB trip from Chamblee is canceled at 7:05 PM. Route 126: WB trip from Ranchwood Dr & Weems Rd is canceled at 6:26 PM.
    Expire at: 12/11/2023 07:29 PM
  • 140 North Point/Mansell P/R
    Route 140: NB trip from North Springs is canceled at 12:50 PM. Route 140: SB trip from Windward Park & Ride is canceled at 3:24 PM.
    Expire at: 12/11/2023 03:55 PM
  • 142 East Holcomb Bridge Road
    Route 142: WB trip from Holcom Bridge Rd NW and River Exchange Dr is canceled at 2:04 PM. Route 142: EB trip from Mansell Park & Ride is canceled at 2:25 PM. Route 142: WB trip from Spalding Corners Shopping Center is canceled at 2:50 PM.
    Expire at: 12/11/2023 03:15 PM
  • 155 Windsor St/Lakewood Ave.
    Route 155: NB trips from Swallow Cir & Finch Dr (W end) are canceled at 5:24 AM, 8:24 AM, 11:24 AM and 2:24 PM. Route 155: SB trips from West End are canceled at 4:55 AM, 7:55 AM, 10:55 AM and 1:55 PM.
    Expire at: 12/11/2023 02:50 PM
  • 186 Rainbow Dr/South DeKalb
    Route 186: EB trip from Alabama St & Broad St (Five Points) is canceled at 7:00 PM.
    Expire at: 12/11/2023 07:31 PM
  • 191 Justice Center/Hartsfield Int'l
    Route 191: SB trip from Lakewood is canceled at 1:00 PM. Route 191: NB trip from Clayton County Justice Center is canceled at 2:11 PM.
    Expire at: 12/11/2023 03:25 PM
  • 192 Justice Center/Tara Blvd/Old Dix
    Route 192: SB trips from East Point are canceled at 7:15AM, 9:45AM, 11:45AM, and 1:45PM. Route 192: NB trips from Clayton County Justice Center are canceled at 6:04AM, 8:38AM, 10:40AM, 12:40PM, and 2:39PM.
    Expire at: 12/11/2023 03:30 PM
See all service alerts
1Train Alerts

  • Select train trips may be canceled, because of staffing shortages. Please allow extra time for your travel. Patrons may register for service alerts to be informed of future train cancellations. https://itsmarta.com/service-updates.aspx
    Expire at: 12/12/2023 06:00 AM
See all service alerts
Streetcar Alerts

  • No service advisories at this time
See all service alerts
9Escalator Elevator
  • Five Points
    Five Points, Escalator 1 is out of service, due to nearby rehabilitation construction.
    Expire at: 12/12/2023 06:00 AM
  • Edgewood/Candler Park
    Candler Park, Escalator 3 is out of service for renovation.
    Expire at: 12/12/2023 06:00 AM
  • North Ave
    North Ave, Escalator 4 is out of service for renovation.
    Expire at: 12/12/2023 06:00 AM
  • Garnett
    Garnett, Escalator 3 is out of service for renovation.
    Expire at: 12/12/2023 06:00 AM
  • Vine City
    Vine City, Escalator 2 is out of service for renovation.
    Expire at: 12/12/2023 06:00 AM

  • North Springs, Elevator 3 (parking garage) is out of service for repair. Use Elevator 2 (parking garage).
    Expire at: 12/12/2023 06:00 AM

  • King Memorial, Elevator 1 (Concourse to Street Level) is out of service. Board bus route 899 from GA State to King Memorial.
    Expire at: 12/11/2023 02:50 PM

  • Sandy Springs, Elevator 6 (parking garage) is out of service for renovation. Use Elevator 7 (parking garage).
    Expire at: 12/12/2023 06:00 AM

  • Doraville, Elevator 2 (Platform to Concourse) is out of service. Board bus route 25 from Brookhaven to Doraville.
    Expire at: 12/11/2023 03:45 PM
See all service alerts
2Restroom Alerts

  • Restroom facilities are temporarily out of service, at Five Points. Customers may utilize nearby restroom facilities at Peachtree Center and GWCC/CNN Center.
    Expire at: 12/12/2023 06:00 AM

  • Due to a plumbing issue, the restroom facilities at College Park are temporarily out of service. Customers may utilize nearby restroom facilities at East Point.
    Expire at: 12/11/2023 03:00 PM
See all service alerts

About
MARTA

Key Performance Indicators

Customer Call Abandonment Rate

Definition: Customer Call Abandonment Rate measures the percentage of customers who terminate a call while waiting for a customer representative to answer.

Performance (June 2023):

The customer call abandonment rate was 5.65% in June 2023, which met the target of 6.00% or less.