Bus Service Changes will be in effect for Routes 6 & 180 on December 16. |
Mobility Reservation Call Abandonment Rate
Definition: Measures the percentage of customers who terminate a call while waiting in queue to make a MARTA Mobility reservation.
Performance (June 2023):
The Mobility reservation call abandonment rate in June
2023 was 3.52%, which met the target of 5.50% or less.