Bus Service Changes will be in effect for Routes 6 & 180 on December 16. |
Rail Complaints per 100K Boardings
Definition: Measures customer complaints about rail service per 100,000 rail passenger boardings.
Performance (June 2023):
In June 2023, there were 0.48 complaints per 100,000
rail boardings. This met the target of 1 complaint per 100,000 rail boardings